{"id":1841,"date":"2025-08-22T14:03:37","date_gmt":"2025-08-22T12:03:37","guid":{"rendered":"https:\/\/www.mealswipe.de\/?page_id=1841"},"modified":"2025-09-16T18:28:05","modified_gmt":"2025-09-16T16:28:05","slug":"help-support","status":"publish","type":"page","link":"https:\/\/www.mealswipe.de\/en\/help-support\/","title":{"rendered":"Help & Support"},"content":{"rendered":"\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\"Logo_MealSwipe\"\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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Help & Support<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\tContact support now<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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Questions about the cookbook<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tHow many recipes will fit in my cookbook?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

You can save up to 50 recipes in your personal MealSwipe cookbook. As soon as it’s full, you have to say goodbye to recipes or you can get an unlimited cookbook limit with MealSwipe Premium. Worth it for true foodies! \ud83d\ude09<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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Yes, that works! And it’s great for using up leftovers.
Do you still have potatoes in the fridge that absolutely have to go? Then take a look at your saved recipes in the cookbook to see if there’s a suitable dish. Click on the filter symbol at the top right of the cookbook and select the ingredients you still have at home. Suitable recipes will be displayed in no time at all. <\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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So that you can get your cooking experience quickly and don’t waste your time searching for the perfect recipe, MealSwipe offers 10 newly selected recipes every day – personalized to your taste. Don’t worry, it won’t get boring: there are more than 2,000 recipes behind MealSwipe and we are constantly growing… <\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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It’s very simple: without a MealSwipe account, you have space for 15 recipes in your cookbook. By creating a free account, you can save up to 50 recipes! You can also access your cookbook and recipes from anywhere with your account.
If you opt for MealSwipe Premium, your cookbook is unlimited and has space for all your recipes. <\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tI no longer see any new recipes - what can I do?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Oh no, how annoying. First try closing your app completely and reopening it. Have you already created an account? Then try logging out and logging back in. If none of this helps, please write to our support team so that we can better understand what the problem is. Send a short email directly via the MealSwipe app, so all important data about your device and the current status of your app are already entered (please do not delete anything!). <\/p>\n

You can then try reinstalling the app and logging in again.<\/p>\n

How to access support in the app:<\/div>\n
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  1. Switch to your profile via the person symbol at the top right<\/li>\n
  2. Open the settings there<\/li>\n
  3. Tap on Feedback at the bottom<\/li>\n
  4. You may now have to select your mail program. A pre-filled e-mail will open and you can now enter your questions in the upper area and send the e-mail. We will get back to you as soon as possible! <\/li>\n<\/ol>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t
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    \n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tHelp, all my recipes in the cookbook are gone?!<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

    Don’t worry, your recipes are not gone. Please check whether you are still logged in to your account by tapping on the person icon in the top right-hand corner. If this doesn’t help and your recipes have still disappeared, please contact our support team. <\/p>\n

    To do this, send a short email directly via the MealSwipe app, so all the important data about your device and the current status of your app are already entered (please do not delete anything!).<\/p>\n

    This is how to get support:<\/div>\n
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    1. Switch to your profile via the person symbol at the top right<\/li>\n
    2. Open the settings there<\/li>\n
    3. Tap on Feedback at the bottom<\/li>\n
    4. You may now have to select your mail program. A pre-filled e-mail will open and you can now enter your questions in the upper area and send the e-mail. We will get back to you as soon as possible! <\/li>\n<\/ol>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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      Questions about your personal account<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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      \n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tIs MealSwipe free of charge?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

      Yes, downloading and using the MealSwipe app is free. You can only switch to MealSwipe Premium if your cookbook gets full and you want more functions. <\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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      \n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWhy should I create a personal MealSwipe account?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

      It’s very simple: without a MealSwipe account, you have space for 15 recipes in your cookbook. By creating a free account, you can save up to 50 recipes. You can also use your account to access your cookbook and recipes from anywhere. <\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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      \n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tHow do I change my password?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

      To change the password for your MealSwipe account, proceed as follows: <\/p>\n

      Click on the person icon in the top right-hand corner of the app and open the settings. Now click on “My account” in the “Account” section. You will see your password there and can easily change it. <\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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      \n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tI am suddenly no longer logged in...?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

      If you are inactive for a longer period of time (45 days or more), you will be automatically logged out. But don’t worry, your account and all your recipes will still be there. Next time, simply log in as usual with your user name and password. <\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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      \n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tI have confirmed my account, but I am not logged in. What now?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

      Don’t worry. Sometimes it can happen that you are not logged in directly after confirming the creation of your personal account or are redirected to the app. If this happens, simply open the MealSwipe app yourself, click on your profile in the top right-hand corner via the person icon and log in with your email address and password. <\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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      To delete your MealSwipe account, you need to log in to the app. Then click on the person icon at the top right and open the settings. Now click on “My account” in the “Account” section. There you will see the option to delete your account at the bottom. <\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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      Questions about MealSwipe Premium<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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      \n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tIs MealSwipe free of charge?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

      Yes, downloading and using the MealSwipe app is free. You can only switch to MealSwipe Premium if your cookbook gets full and you want more functions. <\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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      \n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWhat advantages does MealSwipe Premium offer me?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

      With MealSwipe Premium, you not only save an unlimited number of recipes in your cookbook, but you also see your daily recommendations without annoying ads in between. You also benefit from the ingredient filter and the exclusion of various ingredients that you don’t tolerate. Not quite convinced yet? Then try Premium for free! You can find all the details and prices (monthly\/annual subscription) in the app. <\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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      \n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWhere can I see what kind of subscription I have booked and how long it will run for?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t
      Have you chosen MealSwipe Premium for unlimited cooking fun with lots of options? That makes us very happy! Would you like to know how long your subscription is valid for or whether you can change your plan? It’s very easy! Just follow these steps: <\/div>\n
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      1. Go to your profile at the top right<\/li>\n
      2. Open the setting at the top right using the wheel<\/li>\n
      3. Switch to “My account”<\/li>\n
      4. Your current subscription with the renewal date is displayed in the lower section under “Subscription”; you can change or cancel the tariff before this date<\/li>\n
      5. To do this, go to the “Manage subscription” area and select the subscription. You will then see the active option (with the tick) and can change the subscription if necessary by selecting and confirming it. You can find more information on canceling your subscription below under “Cancel subscription”. <\/li>\n<\/ol>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t
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        Too bad you want to cancel your Premium membership. We can only grow with your feedback. Let us know what your reasons are and what we can do better in the future! Send an email to the MealSwipe team now.<\/a><\/div>\n
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        You can cancel your subscription with immediate confirmation via the App Store or Play Store, please follow the corresponding instructions for Apple iOS (iPhone)<\/a> or Android devices (Samsung, Google etc.).<\/a><\/div>\n
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        If you still have your app installed, you can cancel your Premium membership directly in the app. Proceed as follows: <\/div>\n
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        1. Click on your profile at the top right<\/li>\n
        2. Then open the settings at the top right<\/li>\n
        3. Select “My account”<\/li>\n
        4. Click on “Manage subscription” at the bottom<\/li>\n
        5. Here you can change your subscription or cancel it on the respective expiration date. Please allow at least 24 hours before the expiration date. <\/li>\n<\/ol>\n<\/div>\n<\/div>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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          Do you have any further questions, requests or problems?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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          Then please get in touch with us. We look forward to hearing from you and will get back to you as soon as possible! <\/p>

          Just want to say hello? \ud83d\udc4b
          Then write to us at hallo@mealswipe.de.<\/a> <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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          \n\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\tContact support now<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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          Help & Support Contact support now Questions about the cookbook How many recipes will fit in my cookbook? You can save up to 50 recipes in your personal MealSwipe cookbook. As soon as it’s full, you have to say goodbye to recipes or you can get an unlimited cookbook limit with MealSwipe Premium. Worth it […]<\/p>\n","protected":false},"author":8,"featured_media":0,"parent":0,"menu_order":1,"comment_status":"closed","ping_status":"closed","template":"","meta":{"inline_featured_image":false,"footnotes":""},"class_list":["post-1841","page","type-page","status-publish","hentry"],"yoast_head":"\nHelp & Support | MealSwipe<\/title>\n<meta name=\"description\" content=\"Here you will find questions and answers about your cookbook, your Premium membership and many other topics. 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